Hotel Ca' dei Conti

We followed the link on our booking which led us to the wrong door. We then found the hotel reception, which was difficult with not much internet to guide us on maps. We were taken to our apartment, which was perfect, but at the end of a darkish alley with little signage. We went out for dinner and a walk and couldn’t find our way back with maps, so we had to find our way back to the hotel again. We were given a hard copy map and found our own way back to our apartment along dark alleyways. We actually thought we were staying at the Hotel and didn’t mind staying in a different location but it wasn’t made clear on our booking and it was very hard to find.

Localisation is perfect, close to everything but still quiet. "Palace style" rooms, big and comfy. Hotel staff - professional and nice. Very nice roof tarrace.

The location was great once I figured out where I was..Thankyou Google maps. At most a 5 min walk to St Mark's Square and many restaurants close by. The hotel is on a little canal.

They upgraded us easily and quickly to a beautiful room over looking the canals. The staff were mega helpful and furnishings in the second room fab. Mostly quiet too. Dealt with our requests re tickets and info with humour and speed

The hotel's location is great, right in the heart of Venice and close to several tourist attractions, as well as restaurants and shops, making everything easy and practical, especially in case you need to return to the hotel before going to the next tourist attraction. The service was incredible, all the staff were very kind and attentive and at all times I really felt respected and very welcome. Breakfast was decent and had everything you need to start the morning off right and as a bonus a little view of the canal through the lounge windows. I cannot forget the room which was very well organized and clean and with an admirable size, in general, everything was impeccable and with a charming decoration and artistic details in the Venetian furniture, I felt in a traditional romantic Venetian room.